IVS CO., LTD.
VINA GIAY PLAZA,
180-182 Ly Chinh Thang, Dist. 3, Ho Chi Minh, Vietnam
Tel: 0283.931.5272
Apply now: career@indivisys.vn
Job Title: SOFTWARE ENGINEER
- Working Location: Cần Thơ, Nha Trang
- Level: Senior, Project Leader
- Salary: upto 2000 $
Job Overview And Responsibility
- You will be part of a dedicated and inspiring team of software engineers and software testers in an international environment
- Participating in projects with large number of user.
- Join in all required phases from planning, estimation, designing, developing the implementation, testing, and deployment to maintenance.
- To be trained or self-train on new technologies.
- Guaranteed to meet development deadlines and goals
Required Skills and Experience
- Practical work experience of 3 years or more with programming languages and common technologies
- Managing progress, quality and ensuring the needs of the company and customer requirements
- Fluency in English and Japanese is an advantage.
- Being able to travel on short or long term trips in Japan is an advantage.
- Ability to work independently with high self-motivation
- Self-management and good team player
Job Title: SERVICE HELP DESK
- Working Location: Cần Thơ
Overall Guidance
- Starting your day, review and respond to all unread emails
- All emails should be answered. No exceptions other than generic notification emails.
- Answering an email or question can be: “Let me get back to you in three business days”.
Current Tasks
- Manage Service Desk Admin Team Dashboard
- Review new internal and external tickets and assign appropriately
- Review and action on your own pending tickets
- Review and action tickets updated by customer Review tickets not updated in ten (10) days and escalate internally/update as appropriate
- Review Development tickets, follow-up with the development team and update Due Date appropriately
- Follow up on requests pending customer feedbacks (SD – Bump, Chase, Solve)
- Send start and end outage notifications
- Address System Alerts
- Create new application users
- Manage Exception Dashboard
Required Skills
- Good in english
- Ability to work independently with high self-motivation
- Self-management and good team player
BENEFIT
Salary and bonus Policy
- Salary according to staff capacity
- Basic salary increase one times /year, income levels increase according to productivity and
experience of staff contributing reality to the project.
-Work expenses and housing assistance, telephone and foreign language and professional
certificate grants
INSURANCE POLICY AND HEALTH CARE
- Full insurance according to the law and other types of insurance on business trips
- Annual health check at prestigious clinic with high quality.
- Accident insurance 24/7
TRAINING AND PROMOTION POLICY
- Skills and professional training courses for different team
- Participating in English and Japanese language classes
- Opportunity onsite Japan & Southeast Asia countries are long-term or short-term (from 1 week to several years).
OTHER POLICIES
- Birthday, Mid-Autumn Festival, March 8th, October 20th, New Year gifts for employees
- Company Trip at the 4, 5 star resort.
- Many team building programs, extracurricular clubs and volunteer activities
- Participate in major company events such as Company Birthday, Year End Party.
- Support for staff in difficult circumstances